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Top 5 Articles

Does CrazyTalk provide a Mac version?
CrazyTalk does not provide a Mac version. However, you can export to the general media formats such as AVI, RM, WMV to playback on Mac....

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Last Update: 2009-09-16

Why can't I import the video?
Error message: "The video codec is missing."
popVideo uses the codes that are installed on your computer to convert your media files. If you receive this error message, your computer does not have the required codes installed. ......

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Last Update: 2009-09-30

Why does this error message (see below) always pop up during the installation process?

"Online Verification Failed! Setup is unable to retrieve the information from internet to validate your serial number. The problem may occur due to the internet connection failure, DNS recognition problem, or the firewall blocking. If you do have internet access, please retry installation on a later time. Setup will be terminated."
When this message appears, it generally indicates that the installer cannot connect to our server to perform activation process. This situation may be caused by any of the following reasons:1) Your ......

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Last Update: 2009-09-10

Why are none of my models displayed correctly in CrazyTalk6?
CrazyTalk6 uses a different rendering technique - OpenGL - to enhance performance and requires your graphics card to support OpenGL v1.5 or higher. Please update your graphic card drivers to the ......

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Last Update: 2009-09-10

I have DirectX 9.0c / DirectX 10 on my computer, but iClone3 cannot launch, instead giving me the message "This application has failed to start because d3dx9_3x.dll was not found".
Despite having DirectX 9.0c / DirectX 10 installed on your PC already, you might get the following error: \"This application has failed to start because d3dx9_3x.dll was not found.\" Cause:Microsoft often ......

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Last Update: 2009-09-10

Last 5 Articles

Feature transfer error while trying to install iClone4 Resource Pack
If both iClone5 and iClone4 installed then to install the iClone4 Resource Pack again, it will encounter this issus, please download the latest iClone4 Resource Pack and install it to ......

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Last Update: 2012-02-22

How do I activate the MP4 codec?
Please see the step by step illustration. ...

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Last Update: 2012-02-19

How can I purchase a Backup DVD?
We understand that some of our installers are quite large and can be time-consuming to download. We therefore offer the option of backup DVD version when you purchase some of our ......

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Last Update: 2012-02-09

How can I pay by Direct Debit in Germany?
Paypal provides different local payment options depend on your location. You can pay by Direct Debit If you are in Germany. Please follow the instructions below: 1.) Select PayPal during Checkout ......

Not Rated

Last Update: 2012-02-09

Why doesn't my Mocap device plug-in connect successfully?
Please take note that the Mocap device plug-in has two versions; the Mocap device plug-in version and the Mocap device plug-in (MS beta) version. The Mocap device plug-in (MS beta) version is ......

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Last Update: 2012-01-31