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General FAQs (37)Purchase FAQs (28)Product FAQs (566)
Top 5 Articles
Where to find my Upgrade and Member Special discount?
1) Please log into your Member account first. 2) Then click on \"Upgrade & Member Special\" where you will find the discount package in the below section. ************************************************************************************************************************* ************************************************************************************************************************* 3) We ......
Not Rated Last Update: 2014-01-21 Views: 2852
How can I re-download the program if I lost the installer?
1) You can login your Member Account @ to re-download the program under \"Registration, Patch and Bonus\" link.  i) \"Resend\" Serial Number is to have the product\'s serial number ......
Not Rated Last Update: 2013-08-22 Views: 2086
Why can't I register the content pack which without the serial number?
Now Reallusion register mechanism only provide to register the product which has the serial number. As for the content packs without a serial number, if you lost the installer you will ......
Not Rated Last Update: 2013-07-26 Views: 1515
How to Register Member/Product, Download Bonus Content & Upgrade?
1) Please goto Reallusion member page @ & click \"Create Account\".  If you already have a Reallusion member account, please login directly & skip to step 5 for product registration, whereas ......
Not Rated Last Update: 2014-03-20 Views: 1348
How to fix "Feature Transfer Error" or "Catastrophic Failure" when installing?
Please first make sure you login with Administrator privileges on your PC when installing the program. Then please do the following steps to check \"All Users\" folder.   1) Open the ......
Not Rated Last Update: 2013-07-26 Views: 1287
Last 5 Articles
Do I qualify for a free upgrade of iClone 6?
Please check our Terms & Condition page at for entitlement details. For accumulated content value, please check the below link for the eligibility status by your member login: - Whereas to ......
Not Rated Last Update: 2014-10-16 Views: 724
How to get some Google Warehouse models to open in 3DXchange? Besides, why 3DXchange doesn't respond when loading certain SKP models?
Basic flow on importing SKP file: - 1. Click the \"Google 3D Warehouse\" button on the tool bar.2. Search for the desired Model. Click \"Download  Model\" button. You are prompted to ......
Not Rated Last Update: 2014-10-14 Views: 37
Why iClone6 didn't show up in my Order History?
Since we haven\'t officially released iClone6, so it won\'t show up in your Order History.Anyway, you should be able to verify the proof of purchase in your Shopping Cart AND Order Email after you ......
Not Rated Last Update: 2014-10-07 Views: 284
I'm interested on the pre-launch campaign but I have purchased most of the iClone contents & already own iClone5, how can I join?
In the pre-launch period, we do have more new contents available to purchase, or you may consider other Reallusion Program Bundle Packages, for instance CTA2 Pipeline.  Please check our iClone6 pre-launch webside ......
Not Rated Last Update: 2014-10-06 Views: 445
iClone6 will release Mac version this year?
Currently iClone6 is only supports Windows Operating System & does not support virtual machine software such as \"Parallels Desktop\" or \"VMWare Fusion\". Support for Apple Macintosh Operating system is still in the ......
Not Rated Last Update: 2014-10-06 Views: 184

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