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General FAQs (37)Purchase FAQs (17)Product FAQs (559)
 
Top 5 Articles
Does CrazyTalk provide a Mac version?
CrazyTalk does not provide a Mac version. However, you can export to the general media formats such as AVI, RM, WMV to playback on Mac....
Not Rated Last Update: 2009-09-16 Views: 436
Why does this error message (see below) always pop up during the installation process?

"Online Verification Failed! Setup is unable to retrieve the information from internet to validate your serial number. The problem may occur due to the internet connection failure, DNS recognition problem, or the firewall blocking. If you do have internet access, please retry installation on a later time. Setup will be terminated."

When this message appears, it generally indicates that the installer cannot connect to our server to perform activation process. This situation may be caused by any of the following reasons:1) Your ......
Not Rated Last Update: 2009-09-10 Views: 237
Is there a Mac compatible version for CrazyTalk?
CrazyTalk does not support Mac as of yet. If you wish to share your creations with Mac users, however, you can export them to universally accepted formats such as AVI, RM, ......
Not Rated Last Update: 2010-11-23 Views: 203
What is the difference between the Trial and Full version?
Click to see the comparison table...
Not Rated Last Update: 2009-09-10 Views: 174
Why can't I import the video?
Error message: "The video codec is missing."

popVideo uses the codes that are installed on your computer to convert your media files. If you receive this error message, your computer does not have the required codes installed. ......
Not Rated Last Update: 2009-09-30 Views: 172
Last 5 Articles
Do I need an Export License or 3DXchange5 Pipeline version to export the content to other 3D Tools, eg: 3DS Max, Maya?
To export your content to other 3D Tools you will need both 3DXchange5 Pipeline & the Export License for the content.   3DXchange5 version comparison: - http://www.reallusion.com/iclone/3dx/3dx_matrix.aspx   If you already own ......
Not Rated Last Update: 2014-08-15 Views: 1
How to check the system report?
For Windows OS: -i) Select the \"Start\" menu, click \"run\" or press <Win Key> + <R> for Win8.ii) Input \"dxdiag\" & click \"ok\".iii) It will check your system for a while, after ......
Not Rated Last Update: 2014-07-30 Views: 2
How to create an avatar animation if I purchase this service?
At the moment, animation is for preview only. Soon we\'ll provide a text-to-animation service for developers and other applications. ...
Not Rated Last Update: 2014-07-29 Views: 1
Can I preview, with the avatar, on any device?
Previews with the avatars are only supported in PC or Mac desktop computers....
Not Rated Last Update: 2014-07-29 Views: 1
Can I use this service in any browser?
You may use this service in Internet Explorer: v9.0 and above. Firefox, Google Chrome, and Safari....
Not Rated Last Update: 2014-07-29 Views: 1

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