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General FAQs (40)Purchase FAQs (27)Product FAQs (566)
 
Top 5 Articles
Where to find my Upgrade and Member Special discount?
1) Please log into your Member account first. 2) Then click on \"Upgrade & Member Special\" where you will find the discount package in the below section. ************************************************************************************************************************* ************************************************************************************************************************* 3) We ......
Not Rated Last Update: 2014-01-21 Views: 3214
How can I re-download the program if I lost the installer?
1) You can login your Member Account @ http://www.reallusion.com/member/program/memberreg.asp to re-download the program under \"Registration, Patch and Bonus\" link.  i) \"Resend\" Serial Number is to have the product\'s serial number ......
Not Rated Last Update: 2013-08-22 Views: 2261
Why can't I register the content pack which without the serial number?
Now Reallusion register mechanism only provide to register the product which has the serial number. As for the content packs without a serial number, if you lost the installer you will ......
Not Rated Last Update: 2013-07-26 Views: 1634
How to Register Member/Product, Download Bonus Content & Upgrade?
1) Please goto Reallusion member page @ http://www.reallusion.com/member/program/memberreg.asp & click \"Create Account\".  If you already have a Reallusion member account, please login directly & skip to step 5 for product registration, whereas ......
Not Rated Last Update: 2014-03-20 Views: 1519
How to fix "Feature Transfer Error" or "Catastrophic Failure" when installing?
Please first make sure you login with Administrator privileges on your PC when installing the program. Then please do the following steps to check \"All Users\" folder.   1) Open the ......
Not Rated Last Update: 2013-07-26 Views: 1461
Last 5 Articles
What is "Universal Installer" aka "Run" link in my Order History?
Universal Installer is a single installer for Mac & Windows Operating System, a cross platform installer. Know more about Universal Installer: -http://www.reallusion.com/downloader/ Step by step execute Universal Installer: -http://www.reallusion.com/downloader/step_ContentStore.aspx Universal Installer ......
Not Rated Last Update: 2014-10-31 Views: 15
There are 2 installer links in my Order History, which one I shall select, Universal Installer or normal installer?
You can either select Universal Installer (Run) --or-- normal installer (Download) to install the same contents. For apply the contents in CrazyTalk Animator 1 or iClone 5/previous version, please ONLY select ......
Not Rated Last Update: 2014-10-31 Views: 13
I've CrazyTalk Animator 2 but I can't execute the Universal Installer?
Pleaase make sure your CrazyTalk Animator 2 is having the latest version: -http://www.reallusion.com/crazytalk/animator/animator_upgrade.aspx If you\'re Apps Store user, please download & install the Content Downloader before you can run the Universal ......
Not Rated Last Update: 2014-10-31 Views: 12
Do I qualify for a free upgrade of iClone 6?
Please check our Terms & Condition page at http://www.reallusion.com/ContentStore/promo/2014_ic6_content_special/Condition.html?height=600&width=820 for entitlement details. For accumulated content value, please check the below link for the eligibility status by your member login: -http://www.reallusion.com/member/promotion.aspx Whereas to ......
Not Rated Last Update: 2014-10-16 Views: 834
How to get some Google Warehouse models to open in 3DXchange? Besides, why 3DXchange doesn't respond when loading certain SKP models?
Basic flow on importing SKP file: - 1. Click the \"Google 3D Warehouse\" button on the tool bar.2. Search for the desired Model. Click \"Download  Model\" button. You are prompted to ......
Not Rated Last Update: 2014-10-14 Views: 46

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