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General FAQs (25)Purchase FAQs (26)Product FAQs (497)
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Top 5 Articles
Does CrazyTalk provide a Mac version?
CrazyTalk does not provide a Mac version. However, you can export to the general media formats such as AVI, RM, WMV to playback on Mac....
Not Rated Last Update: 2009-09-16 Views: 341
Why does this error message (see below) always pop up during the installation process?

"Online Verification Failed! Setup is unable to retrieve the information from internet to validate your serial number. The problem may occur due to the internet connection failure, DNS recognition problem, or the firewall blocking. If you do have internet access, please retry installation on a later time. Setup will be terminated."
When this message appears, it generally indicates that the installer cannot connect to our server to perform activation process. This situation may be caused by any of the following reasons:1) Your ......
Not Rated Last Update: 2009-09-10 Views: 187
Is there a Mac compatible version for CrazyTalk?
CrazyTalk does not support Mac as of yet. If you wish to share your creations with Mac users, however, you can export them to universally accepted formats such as AVI, RM, ......
Not Rated Last Update: 2010-11-23 Views: 159
Why can't I import the video?
Error message: "The video codec is missing."
popVideo uses the codes that are installed on your computer to convert your media files. If you receive this error message, your computer does not have the required codes installed. ......
Not Rated Last Update: 2009-09-30 Views: 158
Why are none of my models displayed correctly in CrazyTalk6?
CrazyTalk6 uses a different rendering technique - OpenGL - to enhance performance and requires your graphics card to support OpenGL v1.5 or higher. Please update your graphic card drivers to the ......
Not Rated Last Update: 2009-09-10 Views: 137
Last 5 Articles
How to get the bonus contents? (only for Mac Standard Version)
-          After you start up CrazyTalk7 Standard Version, you will see below messages. Click “Sign me up!” to continue.     -          You will be link to a registration page. If ......
Not Rated Last Update: 2013-03-28 Views: 9
Does CrazyTalk7 support multiple language versions?
For Windows: CrazyTalk7 Professional - English, and German language versions. CrazyTalk7 Standard - English, and German language versions.   For Mac: CrazyTalk7 Professional - English, and German language versions. CrazyTalk7 Standard ......
Not Rated Last Update: 2013-03-18 Views: 4
How can I purchase a Backup DVD?
We understand that some of our installers are quite large and can be time-consuming to download. We therefore offer the option of backup DVD version when you purchase some of our ......
●●●●● Last Update: 2013-03-17 Views: 11
Why does my program crash when exporting video, or why does it display audio without any video update ? (only for Mac)
We found that there are several conditions that cause this export crash, or unusual video display errors. 1. We have learned that if you have previously installed 3ivx QuickTime component, then ......
Not Rated Last Update: 2013-03-12 Views: 4
How can I redeem DA Voucher?
1.      Click here to go to the DA Voucher Redeem page.   2.      Login to your Reallusion member account. If you don’t have an account yet, please create an account first ......
Not Rated Last Update: 2013-01-14 Views: 1

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